Business Hours & Appointments

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• Our shop operates strictly by appointment only, including estimates and inspections.

• Walk-ins are not guaranteed to be accommodated due to active work in progress.

• Most appointments are regularly available within 1–2 months, depending on workload and vehicle type. Please refer to our listed business hours on this website.

• Appointments must be scheduled in advance.

 

Appointments & Booking Fees

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• All appointments require a booking fee to reserve your spot:
  • $50 booking fee for jobs under $1,000
  • Minimum $100 booking fee for jobs $1,000 and above

• Booking fees are non-refundable if the customer misses, cancels, or fails to provide at least 72 hours’ notice.

• Booking fees are applied as a credit toward the final invoice when the vehicle is dropped off and work begins.

 

Payments & Transaction Fees

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• All estimates are provided before sales tax and any applicable fees.

• Accepted payment methods:
  • Cash
  • Zelle
  • Cash App
  • Venmo

• Payments made by card, payment links, or third-party apps may be subject to a 5.67% processing fee,1.5% Apple Pay.

 

Payment Schedule
 

• A minimum of 50% of the total estimated balance is due at the time of vehicle drop-off.

• The remaining balance is due upon completion and before vehicle pickup.

• If additional damage, labor, or materials are discovered during the repair process:
  • The customer will be notified
  • Additional work must be approved
  • Additional payment may be required before work continues

 

Non-Payment Policy
 

• By authorizing repairs, the customer agrees to pay for all approved labor, parts, and materials.

• Failure to pay for completed or approved work may result in legal action or other remedies permitted by law.

• We reserve the right to protect our business from non-payment.

 

Workmanship & Customer-Requested Modifications

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    Requests to shortcut proper repair procedures, use alternative materials, or deviate from professional recommendations may be:
    • Declined
    • Accepted at the customer’s request and expense
 

    If a customer chooses to proceed against professional recommendations:
    • We are not responsible for reduced durability
    • We are not responsible for future corrective work
    • Any rework required as a result will be billed separately
 

 If an issue results from our workmanship, we will address it at no charge within the agreed scope and budget

 

Issue Reporting / Warranty

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• If a customer believes there is an issue related to our workmanship, the vehicle must be brought back within 45 days of pickup for inspection.

• An appointment may be scheduled for any necessary repairs or corrective work.

• Verified workmanship issues will be addressed at no charge within the agreed scope of work.

• Issues reported after 45 days may not be covered.

• Any new issues or work requested by the customer that were not part of the original estimate or suggested by our team will be considered additional work and will require approval.

• Additional work may incur extra charges and will not be performed without prior approval and payment.

Timeframes & Scheduling

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  All completion timeframes are estimates and not guaranteed delivery dates.

• Project timelines may be affected by:
  • Parts and material delays
  • Hidden damage discovered after disassembly
  • Structural or rust repairs
  • Weather and curing conditions

Restoration Timeframes

 

Moderate Bodywork Restoration: 1–3 months
 

• May include but is not limited to:
  • Rust repair (floors, corners, wheel arches)
  • Removal of previous body filler
  • Panel straightening
  • Patch panel repairs
  • Sanding to bare metal
  • Primer, block sanding, paint, and curing
   

Heavy Bodywork Restoration: 3–9 months or longer
 

• May include but is not limited to:
  • Fabricating metal panels
  • Cutting out severe rust/rot
  • Welding in new metal
  • Door and fender alignment
  • Multiple rounds of filler and block sanding
  
  Metal fabrication and structural repair alone may require weeks or months depending on condition.